Infobjects Partners Support & Services
Infobjects is committed to providing our Business Partners with consistent top level Services. Like quality of product, quality of support and services at Infobjects is a measured indicator of success. We provide services in critical areas such as Marketing, Sales, Consulting and Training and Technical support.
Pick up the phone, and you'll get straight to a specialist who can answer questions and provide expert guidance. Our representatives are always willing to stay on the phone until a problem is solved.
Marketing Support
Infobjects provides you with a wide range of tools to lead your business to success. This includes:
- Customizable collateral,
- Joint press releases,
- Reciprocal link,
- Press events,
- Joint events,
- Joint mailings,
- Infobjects newsletter,
- Access to the tools you may need.
Sales Support
A dedicated account team contact is allocated to each Business partner. According to your needs, resources will be at your disposal to help you prepare business proposals.
Business partner will be provided with following sales support tools:
- Competitive analysis
- Products positioning,
- Sales presentations,
- Marketing collateral,
- Sales and Technical training.
Consulting Support
Knowing our products inside out is our only job. Infobjects' Professional Services Group is ready to help you optimize your ObjectDRIVER products in whatever way you require, leaving you more time and resources to devote to other IT projects. We provide software consulting services to assist you as you use Infobjects components to build your application or provide services to your Customers.
Training
Training is provided to our Business Partners in the areas of Sales and Technical Sales. These training sessions are adapted to the level of certification you are aiming. At the end of the training, you will go through a certification process.
We will provide you with sales presentations and technical documentation.
Technical Support & Hot line
Technical Support for Infobjects products is available to partners via phone, fax and email.
Our Technical Support Hotline is reachable from Monday to Friday from 9:00 to 18:00 Standard European Time. You can reach us at the following phone number: +33 497 214 300 or e-mail us at support@infobjects.com.
As a Business Partner, in addition to the regular Support Program you will benefit from the following:
- Priority Pass,
- Dedicated Support Specialist,
- On site support if needed and at your request.